ZipCare is a transportation company serving the needs of student and medical communities across St. Louis.

Our organization is built around three core values: Safety, Transparency, and Reliability.

Safety

• We only hire drivers with clean and safe driving records

• Drivers provide passengers with assistance to enter and exit vehicle (policy adapted for safety during COVID-19)

• Vehicles are inspected before each trip

• ZipCare closely monitors drivers: each vehicle is installed with equipment to monitor speed, braking, and curb incidents, empowering us to closely evaluate our team

• We provide comprehensive on-going training for all drivers to reinforce best practices and emergency support

Transparency

• Customers are provided with real-time ride tracking and notifications

• Routes are optimized to provide the safest and shortest routes

Reliability

• Call our dedicated customer service line whenever you have a question or need a ride

• Our drivers are focused – we’re here to serve you, not rush off to another appointment